FAQs

Where do you ship?

We currently ship only to the United States and Europe.

How long does shipping take?

Shipping usually takes 5-10 business days after your order is processed.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email.

What is your return policy?

You can return items within 30 days of delivery if they are unused and in original packaging.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item is defective or incorrect.

How do I contact customer service?

You can reach us via email at info@sektradeltd.co.uk or call us at +44 7868 791247